Employee requests are used for various employee cases. Within the framework of employee requests, cases such as requests for employment certificates, requests for group insurance, requests for company benefits and others may be implemented. This can be done in two ways: from the SSC Master ORG app level or directly from the employee/dashboard level.
How to create an employee request
To submit a new employee request, click on the button and select the type of case you want to apply for.
You can also submit an employee request from the employee portal (dashboard) select CREATE EMPLOYEE REQUEST from the CREATE DOCUMENT menu in the MY DOCUMENTS component.
Select the appropriate request from the list.
In the text area in the DESCRIPTION section, write the purpose of the request or use the ready-made suggestion.
Read the instructions for completing the request.
If the purpose of your request involves obtaining a document (e.g. an employment certificate), the request is ready and you can send it for approval.
If you are submitting a request that requires you to submit a form or other document as an attachment, find a ready-made template in the DOCUMENT TEMPLATES section, download it, fill it out and add it to the attachment. Click , select the appropriate file and confirm with the OPEN button.
The request is now ready and you can send it for approval.
You can find a list of your requests in the MY DOCUMENTS component in the REQUEST section.
Or in the ORG application view. Click the ORG icon in the side menu. In the path in the top panel, select REQUESTS, ALL, TYPE.
Request approval
To approve a specific request, find it in the list of DOCUMENTS FOR APPROVAL in the employee portal (dashboard) and open it – one click is all it takes.
The request can also be opened from the ORG application views.
If an employee has requested a document, you can attach it by clicking on it . Select the appropriate file and confirm with the OPEN button.
On the request tab, go to the APPROVAL PATH tab where you can approve or reject the document.
Justify your decision and confirm with the OK button.
You can find an instructional video about submitting an employee request at the link here.