The system has launched a mechanism that sends notifications to users related to errors in planning employees’ working time.
Notification name | Document phase | Type of notification | Date of notification | Additional operations |
P1 | Planning | Notification of errors in the schedule | 3 days before the end date of the planning | Bulk email notification |
P2 | Planning | Notification that the planning phase cannot be completed automatically | 1 day after the final planning completion date | Bulk email notification if it is not possible to automatically complete the planning phase. |
Notification P1
3 days before the final date of completion of planning, the system sends e-mail alerts to superiors informing them about errors in the schedules at the planning stage. One e-mail alert is sent, in which the system indicates employees who have encountered a problem at the stage of planning the schedule. During the analysis of individual schedules, the so-called aggregate errors in the schedule are checked.
If a bulk alert appears, a message is sent.
Content of the notification:
In the schedules for <months and a year>, there are errors related to the planned working time. Log in to the SSC Master system to correct these errors and complete the working time planning phase.
Notification P2
The day after the final planning completion date, the system tries to complete the planning phase in schedules where this has not been done and which do not have errors in the scheduled working time. If the schedule does not contain errors, then the planning phase is completed. If any alerts are preventing the completion of planning, the system sends an e-mail alert to superiors informing about the errors. Upon receipt of such an alert, the supervisor should contact the HR department to extend the end date of the planning phase so that he can edit specific schedules, remove errors and complete the planning phase.
Content of the notification:
In the schedules for <months and a year>, there are errors related to the planned working time. Therefore, it was not possible to complete the planning automatically. Contact HR to unlock the schedule and log in to the SSC Master system to correct these errors and complete the scheduling phase.